Store Help

To Order by Phone
1.866.856.5212
We are available 8:00 a.m. to 9 p.m. EST, seven days a week to service our customers.
 
To Contact Us by Mail
The Kellogg’s Store
PO Box 5661
Kalamazoo, MI 49003-5661
 
Customer Service Inquires
Contact our representatives about service inquiries at 1.866.856.5212 or contact us via E-mail at customercare@kelloggstore.com.
 
Return Policy
Shipping Information
 
Changes to Orders and Personal Information
We will do our best to accommodate changes to orders or personal information. However, we process orders quickly and cannot guarantee that your request will be fulfilled. We apologize in advance for any inconvenience, and we hope that in the majority of cases, our faster processing works to your advantage. We are not responsible for the shipping and handling fees incurred for items that have been mis-ordered.
 
Shared E-mail Accounts
The order and shipping confirmation E-mails will contain information about the individual items in your order. If your order contains a gift, you might want to alert the gift recipient not to open E-mail from The Kellogg's Store. We don't want to spoil a surprise!
 
Payment Options
We accept Visa, MasterCard, American Express, and Discover cards.
 
If we are unable to process your credit card, please check to ensure you entered the correct card number and expiration date, and that the billing name and address you entered match your credit card statement exactly.
 
Thank you for allowing us to serve you